The PayPal 'Refund' link allows the recipient of a payment to refund the payment within the first 30 days of receiving the payment. All fees from the original transaction will be refunded, based on the currency of the original payment.
To send a Refund:
Click
https://www.paypal.com/HISTORY or copy and paste the entire link into the address bar
Locate the transaction to be refunded and click on the entry for that transaction in the 'Status' column. Only payments with a status of completed, pending, uncleared or cleared can be refunded
Click the 'Refund Payment' link at the bottom of the page
Review the details of the refund transaction
Click the 'Process Refund' link on the Transaction Details page to send the refund or 'Cancel' to end the refund process
Once the refund has been completed, it will post as a separate transaction and can be viewed in the recent activity or in the History transaction log
The 'Refund' link will not be available after 30 days. The funds can still be returned using the Send Money feature, however fees from the original payment will not be reimbursed.
The 'Refund' feature is free and is available to all recipients of a payment.
Stephen Ivaskevicius
PayPal/eBay, Inc.
www.paypal.com/pdn